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Supreme Court Sets Guidelines for Constructive Discharge Cases and
Rules on Availability of Employer Defense

In an important ruling on sexual harassment, the U.S. Supreme Court recently clarified the law surrounding constructive discharge claims and the availability of employers to assert an affirmative defense to such claims.

Employees who are compelled to quit because of sexual harassment resulting in intolerable working conditions and a hostile work environment have a right to sue their employers under a constructive discharge theory. However, the Supreme Court, in an 8-1 decision, held that an employer can assert a defense in such situations by demonstrating that it exercised reasonable care to prevent and promptly correct the wrongful behavior and that the employee failed to take advantage of preventative or corrective measures.

If, however, the hostile work environment leads to a tangible employment action, such as a demotion or cut in pay, the affirmative defense is not available. Pennsylvania State Police v. Suders, No. 03-95 (June 14, 2004).

Existing Precedent

Federal sexual harassment laws generally holds an employer automatically liable if an employee has suffered a tangible adverse employment action, such as termination or demotion, as a result of being harassed by a supervisor.

Under existing Supreme Court precedent, however, if the sexual harassment led to a hostile work environment but did not result in a tangible adverse employment action, employers can avoid responsibility by showing they have an effective anti-harassment policy in place and the employee failed to take advantage of it. Employers will not be held liable for complaints of hostile work environment harassment that they were not in a position to prevent and that they promptly and effectively addressed upon receiving a complaint.

This defense was first set forth in two 1998 Supreme Court decisions that clarified the legal duties with which employers must comply to avoid liability for hostile work environment harassment: Faragher v. City of Boca Raton, 524 U.S. 775 (1998) and Burlington Industries Inc. v. Ellerth, 524 U.S. 742 (1998). The defense is unavailable if the employer took any tangible, adverse job action against the employee.

Employee Encountered Hostile Work Environment and Quit

The case before the Supreme Court involved a female communications operator for the Pennsylvania State Police. Nancy Suders claimed that three of her supervisors subjected her to a barrage of sexual harassment. One supervisor allegedly made sexually explicit comments every time she went into his office. Another supervisor allegedly grabbed his genitals and make obscene comments and gestures several times a shift.

Suders mentioned she might need help to the department's internal Equal Employment Opportunity Officer, but neither the EEO Officer nor Suders followed up on the conversation. Two months later, Suders complained to the EEO Officer again and reported harassment. She was told to file a complaint, but the EEO Officer did not tell Suders how to obtain the necessary forms. Suders resigned claiming she had been subjected to sexual harassment and constructively discharged in violation of Title VII.

A federal trial court initially threw out Suders' suit on the ground that she had not taken advantage of the department's internal anti-harassment procedures and had complained only two days before she quit.

Last year the 3rd Circuit Court of Appeals reversed and ruled in Suders' favor, holding that a work environment that was so intolerable due to sexual harassment as to lead an employee to quit was tantamount to an official firing. The 3rd Circuit concluded that constructive discharge is a tangible adverse employment action and that the employer's affirmative defense was not available in such constructive discharge cases.

The Supreme Court set aside this ruling.

Courts Will Examine the Conduct Underlying the Constructive Discharge Claim

Justice Ginsburg, writing for the majority, held that the availability of the employer's affirmative defense will turn on what lead to the constructive discharge.

"Unlike an actual termination, which is always effected through an official act of the company, a constructive discharge need not be," said the Court. "A constructive discharge involves both an employee's decision to leave and precipitating conduct: The former involves no official action; the latter, like a harassment claim without any constructive discharge assertion, may or may not involve official action."

The affirmative defense will not be available if the employee quits "in reasonable response to an employer-sanctioned adverse action officially changing her employment status or situation," the Court stated. Examples would include "a humiliating demotion, extreme cut in pay, or transfer to a position in which she would face unbearable working conditions." In these cases, the employer would be strictly liable.

If, however, the sexual harassment led to a hostile work environment without an official tangible adverse employment action, the employer could defend itself by showing it had set up a system for reporting and correcting harassment that the employee had failed to use. Without the presence of an official act, the employer's involvement in the supervisor's misconduct becomes less certain. The employer should be allowed to attempt to establish the affirmative defense and not be held vicariously liable.

Impact of the Case

The case highlights the importance of having effective anti-harassment policies in place and in promptly investigating and correcting any complaints of harassment. Employers' pro-active policies and practices are the first line of defense and provide employers with the most protection.

The decision may ultimately lead even more California employees to choose to sue in state court because the Fair Employment and Housing Act imposes strict liability on employers for all acts of sexual harassment by a supervisor. Recently, the California Supreme Court in Department of Health Services v. Superior Court (McGinnis) (2003) 31 Cal.4th 1026, held that "strict liability is not absolute liability in the sense that it precludes all defenses." Although the defense in California is still not as strong as that provided in Title VII cases by Burlington/Faragher, it does not grant a complete defense to liability, but allows an employer to avoid some damages.

There are several important steps employers can take to limit constructive discharge claims:

  • Enact an "open door policy" and take it seriously. A true "open-door policy" provides a means for employees to disclose their job-related concerns or problems with supervisors or other members of management and provides a complaint resolution mechanism.
  • Adopt and implement appropriate anti-harassment policies.
  • Investigate all allegations of harassment. The depth and extent of the investigations may vary, but all allegations should be looked into.
  • Prohibit retaliation against employees who bring complaints to management's attention.
  • Closely review requests for demotions, cuts in pay, and transfers to less desirable positions to root out any ill-motive.
  • Conduct exit interviews of all employees to determine why the employee quit, identify problem supervisors or employees or other problem policies or practices.