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Expert Use of Human Resources Professionals
in Employment Litigation

The use of what has become known as the ‘employment practices expert’ in employment litigation is an increasing trend nationwide. Employment experts, including human resources professionals and experienced employment law attorneys, can testify as to the adequacy of personnel policies, harassment or discrimination investigations, corrective action, information practices, managerial decision making, or training. The purpose of employment practices expertise in employment litigation is to provide the jury with insight into the relevant, usual, customary, reasonable and appropriate practices of similarly situated employers.

Case Law Allowing for Testimony from Employment Practices Experts

Evidence 702 allow expert opinion testimony as long as it "will assist the trier of fact to understand the evidence or to determine a fact in issue . . . ." The Daubert Court found that Rule 702 required the trial judge to ensure the reliability of scientific testimony or evidence. The Supreme Court’s later decision in Kumho Tire Co., Ltd. v. Carmichael, 526 U.S. 137 (1999) confirmed that the Daubert inquiry is not limited to scientific testimony but is applied to all expert testimony. Trial judges in federal court are mandated to evaluate the quality of expert testimony.

In a Title VII case arising out of the Ninth Circuit, Butler v. Home Depot, Inc., 984 F.Supp. 1257 (9th Cir. 1997), Home Depot attempted to exclude testimony of four expert witnesses proffered by the plaintiff. These experts were to testify in the fields of organizational diversity program design, gender stereotyping, social relations, social psychology, organizational behavior, statistics, and job interests.  Home Depot argued the testimony was unreliable.

The court rejected Home Depot’s arguments. The court found that testimony regarding such issues as (1) whether Home Depot’s diversity initiative lacked essential features to accomplish its gender diversity goals; (2) whether Home Depot failed to accomplish its gender diversity goals, (3) the appropriateness of the diversity management program; (4) the causes, manifestations and consequences of gender stereotyping and (5) organizational circumstances that would allow gender stereotyping to exist was reliable and helpful to the jury.

A judge deciding the issue of whether the testimony of an employment practices expert is reliable will likely examine whether the expert has been relied upon by employers in the normal course of their business for his or her expertise. The breadth and quality of the expert’s professional and occupational experience will also need to be assessed. The expert will obviously be examined further for bias.

The right expert will have conducted many investigations, performed countless hours of training, and reviewed hundreds of policies. An employment law attorney provides the added benefit of understanding the law and of having the experience of advising and counseling multiple employers on their human resource practices and problems.

Benefits of Employment Practices Experts

Many attorneys may already be using some form of employment practices expert in their current litigation without realizing the full potential of this type of expert to their case. An employment practices expert can assist with explaining to a jury:

  • why a particular action was taken in the context of the client’s business;
  • the appropriateness of a client’s human resource practice by comparison to a review of other practices;
  • the appropriateness of a client’s investigation by comparison to a review of other investigations;
  • the particular sensitivities pertinent to a certain type of job;
  • the decision making process of an organization and how that process influenced the outcome or decision at issue in the case;
  • whether the employee was properly qualified for a certain position;
  • whether the company adequately trained its employees;
  • whether decisions by management were reasonable under the particular circumstances;
  • the information that is generally known by other managers and used by them to achieve an organization’s objectives;
  • the legitimacy of a business justification defense.

Use of an Expert in Harassment Cases

The defense outlined by the United States Supreme Court in two 1998 decisions (known as the Burlington/Faragher defense after the Supreme Court decisions) highlights the usefulness of the employment practices expert. The United States Supreme Court held in these two cases that an employer can avoid liability for sexual harassment by a supervisor if, in part, the employer can establish that it exercised reasonable care in prevention of harassment and prompt correction of harassment. (The use of this defense under California law is still undecided.)

An employment practices expert can provide the jurors with knowledge and information to allow them to frankly assess what are, in fact, reasonable measures. An employment practices expert can help a juror evaluate whether the measures taken were timely, proportionate, thorough, accurate, and competent.

For instance, in a sexual harassment lawsuit, an employment practices expert can assist the jury by informing them about the necessary and critical elements of: (1) an effective sexual harassment training and prevention program; (2) a fair harassment complaint procedure, (3) an effective, objective, and reliable investigation; (4) a reasonable and proportionate remedy to prevent and/or correct harassment. The employment practices expert can provide the jury with the usual standards observed by managers in comparable situations.

Conclusion

With a rising trend toward use of employment practices experts, and the numerous benefits of doing so, both plaintiffs and defense counsel should assess whether these experts can provide a knowledgeable resource to aid in employment litigation.